Contact Us

Call us

02921 052721

Our location

Caerphilly Borough Mind,
36 Penallta Road
Ystrad Mynach
CF82 7AN

If you are in crisis or in need of urgent help, we recommend you contact the appropriate service to ensure you are supported. We do not recommend that you call Caerphilly Borough Mind for this type of support as we do not have a crisis service. Please contact the following services:

  • If you feel like your life is at risk, or if you have seriously harmed yourself, please call 999 immediately as this is an emergency.
  • You can call NHS 111 (dial '111' on your phone) and select Option 2 if you or someone you know needs urgent mental health care, but it's not life threatening. Mental Health 111 (Option 2) is available 24 hours a day, 7 days a week, and is free to call from a mobile (even when the caller has no credit left) or from a landline.
  • CALL helpine - Community Advice and Listening Line Mental Health Helpline For Wales who offer a confidential listening and support service. Freephone 0800 132 737 or text help to 81066.
  • Samaritans - Call any time, day or night. Whatever you're going through, you can call anytime from any phone for free. Call 116 123.
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Useful links

We have gathered some links you may find useful to explore if you are looking for more information around your mental health, wellbeing and other organisations

If you require literature in Welsh, please visit this page:


Self-help information and resources:

Other helpful links:


With your help we can continue to support the people of Caerphilly Borough with their mental health.

We believe no one should have to face a mental health problem alone. We provide advice and support to empower anyone experiencing a mental health problem.